Shipping policy

We make each piece by hand, to order, in our Hawaii-based studio. It generally takes us 1-2 business days to process each order, and ~3-4 business days to ship from Hawai‘i to the mainland USA. We do not yet offer shipping worldwide, but are eager to expand.

Maris Pearl Co. is not responsible for delays caused by customs. Sometimes the shipping time exceeds the estimate due to factors outside of our control. Tracking information will be provided with every order, though the buyer assumes all responsibility once the order has left our premises.

You agree that you are responsible for any duty, taxes, and custom requirements or other like taxes, fees, levies, costs or expenses associated with importing products you purchase from us and shipping them internationally.

In the unlikely event that an item is damaged during shipping, please send an email directly to info@marispearlco.com upon arrival to arrange a refund or replacement.

All prices stated on the website are in United States Dollar (USD)

The products covered by each contract (i.e. accepted order) are at your risk upon delivery of the order to the carrier.